Webex Transcription: How to Record and Transcribe a Webex Meeting

Webex transcription is available on most paid plans, but it's tied to cloud recording and to a setting your site administrator controls — which is why it works for some people in an organisation and not others. Here's how to enable it, where the transcript ends up, and what to do when the option isn't there.

The key features includes:

📝Personalizable memo templates and tags that you can set for each type of your meetings

🏷️Easy note taking with one click tagging to capture the most important parts of the meeting

☁️Secure cloud storage for all your conversations

⌨️AI augmented editor and smart summary

✨Insight and quotation management

🔎Search across all your conversations

📥Download and share with your team

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How to use:

0. Grant access to Laxis App

• By default, you should see Laxis in your app list. If not, ask your organization administrator to allow access to Laxis

1. Usage and Sign Up:

• To get started, you’ll need a free or paid Webex account to install the Laxis app.
• Once you join a Webex Meeting. Click on the +App Button, and find Laxis in the App Picker. If you don't have a Laxis account, you can sign up from within the App Window.

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2. Record your meeting:

• Turn on cloud recording of the meeting. 

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3. Choose a meeting template

• Choose an existing meeting template or create a new meeting template

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• Add/Edit any other topics if you want

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4. For Meeting Host: you can start taking notes for yourself, and highlight the important conversation with one click. In addition, you can also collaborate with your teammates on note taking. Click on the `Open for all’ and then everyone in this meeting will be able to see the same meeting template and topics, and collaborate together on note taking.

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5. For non-host, please ask your meeting host to start taking note and collaborate with you.

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6. Access your meeting notes and insights

• Shortly after the meeting is over, your meeting notes, recordings and transcripts will be automatically saved securely to Laxis Cloud. You can access your meeting notes by login to Laxis Web Application. You can also find our privacy policy here.

• Edit and share your meetings notes

• Manage meeting quotations and insights across all meetings

• Search across all your meetings

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If you have any questions or need help, don't hesitate to contact our support team.

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Enabling transcription in Webex

The site-level setting. Transcription depends on your Webex site having it switched on. A site administrator enables it in Webex Control Hub under the meeting settings; until then, no host can turn it on individually. If the option is missing from your host controls, this is almost always why.

Per-meeting. As host, you can enable Record meeting transcripts in your Webex preferences so every cloud recording is transcribed, or turn on closed captions during the call from the meeting controls. Recording to the cloud rather than locally is required — local recordings are not transcribed.

Where it lands. The transcript is attached to the recording in your Webex recordings list and can be downloaded as a .vtt file. Depending on site configuration, it may also be emailed to the host when processing completes.

What Webex transcription gives you and what it doesn't

You get timestamped, speaker-attributed text tied to a specific recording. You don't get a summary, extracted action items, or any way to search across meetings — each transcript is an isolated file attached to one recording.

Accuracy is reasonable on clean audio and degrades on conference-room microphones, which is worth accounting for if most of your Webex calls come from a room system rather than individual headsets.

Frequently Asked Questions

How do I add Laxis to a Webex meeting?

You need a free or paid Webex account to install the Laxis app. Once you join a Webex meeting, click the +App button and find Laxis in the App Picker. If you do not have a Laxis account yet, you can sign up directly from within the app window.

Can Laxis transcribe and take notes during Webex meetings?

Yes. Laxis provides real-time transcription during Webex meetings and lets you take notes with one-click tagging to capture the most important moments. Meeting hosts can also enable "Open for all" so the whole team collaborates on the same template and notes together.

Where are my Webex meeting notes and recordings stored?

Shortly after a meeting ends, your notes, recordings, and transcripts are automatically saved to secure Laxis cloud storage. You can access them anytime by logging into the Laxis web application, where you can edit, share, and search across all your conversations.

Do I need to record the Webex meeting for Laxis to work?

To capture the full transcript and recording, you should turn on cloud recording for the Webex meeting. With recording enabled, Laxis can process the conversation and deliver your transcript, smart summary, and insights after the meeting.